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True Community SMS Privacy Policy

Effective Date: September 28, 2026 Last Updated: September 28, 2026

 

Overview

True Community ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us, including information collected through SMS/text messaging communications. This SMS Privacy Policy explains how we collect, use, and protect your mobile phone number and related consent information when you opt in to receive text messages from us.

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Information We Collect

When you opt in to receive SMS messages from True Community, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • The date, time, and method of your consent

  • Your message preferences and communication history with us

  • Any information you provide in response to our text messages

 

How We Use Your Information

We collect the information above specifically to operate our SMS messaging program. We use it solely to:

  • Send you the messages you have consented to receive (e.g., class scheduling, certification reminders, promotional offers, and program updates)

  • Respond to your inquiries or requests made via text

  • Maintain records of consent as required by law

  • Improve our communication and service offerings

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No Sharing of SMS Consent Data

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

This means your opt-in status, phone number, and related consent information collected for SMS communications will not be shared with:

  • Third-party companies or marketers

  • Affiliated organizations or partners

  • Non-affiliated businesses or data brokers

for their own marketing or promotional purposes. Your SMS consent information is used exclusively by True Community to operate this messaging program and fulfill the communications you've signed up to receive.

Note: This policy applies specifically to SMS consent data. It does not affect the use of information you may separately provide to us through other channels (such as class registration forms), which is governed by the same policy stated here — True Community maintains one privacy policy applicable to all of its messaging programs and does not publish conflicting or duplicate privacy policies.

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How to Opt Out

You may opt out of receiving SMS messages from True Community at any time by:

Once you opt out, you will receive one final confirmation message, and no further messages will be sent unless you opt back in.

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Message Frequency and Costs

Message frequency varies depending on your interactions with True Community and the program(s) you are enrolled in. Message and data rates may apply based on your mobile carrier plan. True Community is not responsible for any charges incurred from your carrier as a result of participating in this program.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information collected through our SMS program from unauthorized access, use, or disclosure.

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Changes to This Policy

True Community may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our SMS communications after changes are posted constitutes your acceptance of the updated policy.

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Contact Us

If you have any questions about this SMS Privacy Policy or how we handle your information, please contact us at:

tc@true-community.com

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This SMS Privacy Policy is a supplement to True Community's general Privacy Policy and applies specifically to SMS/text messaging communications and consent data.

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