1 / How do I access my online portion?
To access it, follow these steps and if it doesn’t work, contact a representative after 24 hours:
Step 1: Log into the Red Cross Learning Center
Your Red Cross Learning Center Username is the email you signed up with.
Step 2: Enter Your Password. If you do not have or remember your password, you can click on Forgot password link to set up a new password
3 / Are there fees associated with cancelling/rescheduling?
Yes. If you cancel 48 hours before your training, a $20 transaction fee will be deducted. If you cancel between 48-24hours before your training, a $30 transaction fee will be deducted. If you cancel in less than 24 hours or don’t show up to your training, a $40 transaction fee will be deducted.
4 / Do I need to bring anything for the training?
For basic level classes such as Adult & Pediatric First Aid, CPR, AED, No, just finish the online material(s) prior to the class.
For instructor level courses please bring your instructor's manual
5 / What if I don’t finish the online materials prior to the class?
Contact one of our representatives by emailing firstname.lastname@example.org
6 / How do I find my certification?
Go to Digital Certifications | Red Cross and either input your email, or your first/last name and the month of your training.